1. Acceptance of Terms

By accessing and using WakiliOS ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of WakiliOS, a law firm management system provided by Prosdian Ltd ("we," "us," or "our"). By using our Service, you agree to these Terms.

2. Description of Service

WakiliOS is a comprehensive law firm management system that includes:

• Case and matter management
• Client relationship management (CRM)
• Document management and processing
• AI-powered legal research tools
• Financial management and billing
• Calendar and scheduling
• Client portal access
• Analytics and reporting

3. User Accounts and Registration

3.1 Account Creation

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

3.2 Account Responsibilities

You agree to:

• Maintain the security of your account credentials
• Provide accurate and complete information
• Update your information promptly
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Subscription Plans and Payment

4.1 Subscription Tiers

We offer various subscription plans with different features and limitations. Current plans include:

• Free: Limited features for small firms
• Basic: Enhanced features for growing firms
• Professional: Complete feature set for established firms
• Enterprise: Custom solutions for large organizations

4.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our fees at any time with 30 days notice.

5. Data Security and Privacy

5.1 Data Protection

We implement industry-standard security measures to protect your data, including:

• AES-256 encryption for data at rest and in transit
• Multi-factor authentication
• Regular security audits and penetration testing
• Compliance with GDPR, SOC 2, and other standards

5.2 Data Ownership

You retain ownership of all data you upload to our Service. We only use your data to provide the Service as described in our Privacy Policy.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use the Service to harass, abuse, or harm others
• Exceed the usage limits of your subscription plan

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Prosdian Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not modify, reproduce, distribute, create derivative works, publicly display, or perform any part of the Service without our prior written consent.

8. Confidentiality and Attorney-Client Privilege

We understand the importance of attorney-client privilege and confidentiality. Our Service is designed to maintain the confidentiality of client information and privileged communications.

However, we cannot guarantee absolute security, and you remain responsible for maintaining appropriate confidentiality measures in accordance with your professional obligations.

9. Service Availability and Support

9.1 Service Availability

We strive to maintain 99.9% uptime for the Service. However, we cannot guarantee uninterrupted access and may experience downtime for maintenance, updates, or other reasons.

9.2 Customer Support

Support availability varies by subscription plan. Free plan users receive email support, while paid plans include priority email support and, for Professional and Enterprise plans, phone support.

10. Termination

10.1 Termination by You

You may terminate your account at any time by following the account cancellation process in your account settings or by contacting our support team.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will provide you with a reasonable opportunity to download your data.

11. Limitation of Liability

To the maximum extent permitted by law, WakiliOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless WakiliOS and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Prosdian Ltd is registered, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the effective date of the changes.

15. Contact Information

If you have any questions about these Terms, please contact us: